Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 292 reviews)); "Good pay very very good" ((in 151 reviews)); "Excellent Training and knowledge of customer service" ((in 67 reviews)); "working with great people and teams in a environment with rich company culture." ((in 57 reviews)); "Great leaders and coworkers." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 184 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 135 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 91 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

Compare reviews

3.7

69% would recommend to a friend

(2,959 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 31, 2011

overal happy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discounts on hotels, and benefits package.

Cons

sometimes senior managers/ hotel general managers and corporate are too removed to impede and make decisions affecting the kitchen, they should seek information from kitchen or like places to make more appropriate decisions.

4.0

Mar 10, 2011

Ladies & Gentlemen SERVING Ladies & Gentlemen

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits Learning A Positive Culture Networking Great On Resume

Cons

Not All Employees Are Easy Going Not Much Money Long Work Week With Rare Weekend Off Opportunity

5.0

Jul 8, 2010

The General Manager sat next to me in the cafeteria on my second day. As an intern.

Human resources intern

Recommend

CEO approval

Business Outlook

Pros

I suppose it always depends on the team you work on, no matter what company you work for, and I happened to work on a great team. The director was passionate about what she did and the other HR administrators always extended a warm hand whenever I needed help. Even though I was only an intern, I felt like I was apart of the team. I felt empowered and that I mattered. They do a great job at orientation and training and they set up these milestones (six months, one year, etc) and see how you are progressing in your role and in your personal career goals.

Cons

I feel like they streamline positions for a reason, the reason that if they do happen to lose that person in that role it wouldn't take too much of an effort to find someone else to fill the same role.

Viewing 2944 - 2946 of 2,959 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Concierge (Shipboard)

Estados Unidos

View job

Sound & Light Technician (Shipboard)

Estados Unidos

View job

Suite Ambassador (Shipboard)

Estados Unidos

View job

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