Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 27, 2022
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no pros about working at the Ritz Carlton.

Cons

Terrible hours, including early mornings, late nights, and every weekend and holiday. When you get hired there, they give you a 3 day orientation that makes you think that you hit the lottery, when in fact, it's a lousy job. Every time there is a renovation, pandemic, or hurricane, they lay you off, and you have to survive on $125 per week, as 90% of your income is cash tips, If you're smart, do what I did, and get a state, city, or federal job, where you make big money, retire at a young age, and you never get laid off. I only worked at the Ritz to get exercise so I could improve my finishing time at road races. If you like being supervised by 20 year old kids who can barely spell their own name and work a dead end job where the Marriott family thinks they own you, then go and work at the Ritz. But if you want to retire comfortably at age 43 with 3 pensions, gold plated family health care for life, and have a union to protect you, I would strongly suggest getting a government job.

2.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The work itself is really enjoyable, with many amazing guests and some coworkers you get to work with

Cons

The issue with favoritism and character defamation at my particular location is the worst case I have ever seen. I have gone to management about the issue but of course nothing was done. HR have yet to take action on the matter as well.

1.0
Oct 16, 2022

Bad

Recommend
CEO approval
Business Outlook

Pros

Good name and good money

Cons

Bad employe, doesn't care about you

Viewing 190 - 192 of 2,961 Reviews

Glassdoor has 3,526 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.