Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 303 reviews)); "This job offered great pay and was straightforward." ((in 156 reviews)); "They offer great training and a company that will look great on a resume." ((in 71 reviews)); "Great leaders and coworkers." ((in 53 reviews)); "Great company culture from Marriott and good HR." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,961 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Mar 29, 2023

Great brand to work with

Assistant director of events

Recommend

CEO approval

Business Outlook

Pros

- strong company culture - systematic training - lots of opportunities within Marriott group

Cons

not much, as long as you are willing to drive for the best, the management would see your effort

1.0

Mar 11, 2023

Horrible management

Hostess

Recommend

CEO approval

Business Outlook

Pros

Hardworking people, good pay, nice people

Cons

The absolute horrible management I’ve ever seen in my life

3.0

Jan 19, 2023

Pros and cons

Assistant bar manager

Recommend

CEO approval

Business Outlook

Pros

Great company culture from Marriott and good HR.

Cons

Working with french enployees in Food and Beverage. Having managers that know less than you.

Viewing 187 - 189 of 2,961 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Concierge (Shipboard)

United States

View job

Suite Ambassador (Shipboard)

United States

View job