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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,963 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Oct 10, 2016

      Good Company; not so great the staff

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits and competitive pay

      Cons

      Management always competing for positions. It is clear how they want to shine just to obtain a better position within the company. Employees like to gossip bringing the company moral down. HR knows about this but only address it when is too late.

      1.0
      Sep 26, 2016

      Trainee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company cares a lot about their standards, and are always concerned about guest ratings and such. Fast to do service recovery and are always ensuring that everyone in the hotel knows about the VIPs

      Cons

      A lot of office politics involved, and in a department you can hear about them complaining about the department head and about one another. There are no training plans at all, so it depends if the manager you work with provide you an opportunity to learn. I have heard from others that the HR is rigid and are unwilling to help any trainees that are injured.

      5.0
      Sep 21, 2016

      Senior Sales Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture. Good team environment. Quality training.

      Cons

      Long hours. Lower pay compared to competitors.

      Viewing 304 - 306 of 2,963 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,528 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.