Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 160 reviews)); "working with great people and teams in a environment with rich company culture." ((in 64 reviews)); "Excellent Training and knowledge of customer service" ((in 62 reviews)); "Great leaders and coworkers." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 137 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 92 reviews)); "Managers don't make the best money until they work their way up high." ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,962 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Nov 2, 2016

The Best Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is the most amazing company to work for across any industry. Leaders fully understand what it means to have that title and invest in you all the time. Lots of opportunity to advance and learn new things along your career path and they promote from within, if you earn it. They value you, no matter what your job is, makes you feel great to come to work.

Cons

Long hours and can be hectic, but if you love it, it is fun!

4.0

Oct 27, 2016

Food Runner

Food runner

Recommend

CEO approval

Business Outlook

Pros

good Money, Decent Training, Tremendous Property

Cons

Lack of Management guidance and leadership

5.0

Oct 16, 2016

Top 1 Percent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and Assistance provided to all employees, Fun teams in a professional environment

Cons

Slow season hours may decrease for many departments due to demand.... based on the location of resort.

Viewing 301 - 303 of 2,962 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Engine Oiler and Waste Operator (Shipboard)

Estados Unidos

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The Best Culture

Food Runner

Top 1 Percent

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton