Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 160 reviews)); "working with great people and teams in a environment with rich company culture." ((in 64 reviews)); "Excellent Training and knowledge of customer service" ((in 62 reviews)); "Great leaders and coworkers." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 137 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 92 reviews)); "Managers don't make the best money until they work their way up high." ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Skip to content Skip to footer

Notifications

Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 28, 2016

Great benefits

Server

Recommend

CEO approval

Business Outlook

Pros

Ability to grow within the company. Great health benefit and pay vacation. They have a lot of incentives for their employees when you travel.

Cons

Sometimes management does care or doesn't take employees accountable for their actions

5.0

Dec 14, 2016

Great Place to work

Hostess

Recommend

CEO approval

Business Outlook

Pros

Friendly and professional place to work. A great place to start a career in the hospitality industry. Management is friendly and very understanding.

Cons

Not much to say. You do have to work weekends and holidays. But if you plan on going into the hospitality industry that is just a given.

3.0

Nov 3, 2016

Great Property, poor employee engagement

Embajador

Recommend

CEO approval

Business Outlook

Pros

Amazing property and facilities. Good tips to compensate for a low salary if they can manage to increase occupancy.

Cons

Leadership manages poorly due to the lack of opportunities for locals to grow from within. Most leadership comes from Europe, which makes it difficult to establish consistency in services and products. By the time they adjust and get to know the property and operations they are leaving for another position.

Viewing 298 - 300 of 2,962 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)