Revolut reviews

4.0

76% would recommend to a friend

(5,317 total reviews)
avatar

Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

- Financially rewarding if you stay long enough

Cons

Revolut is a relatively big company, so things may be different for different teams. Some thoughts: - Agressive culture from the top. Working extra hours is almost a norm (which wasn't a big issue for me). The COO calls out individuals publicly in large meetings and puts them on the spot for even a small change in due-date. In many cases, the individual may not even have committed to that due date and the due-date was just assumed by management. - Leaders don't have people management skills. They use the term 'crack the whip' to describe some of the work they have to do. - Engineers are seldom involved in solution design because solution design often happens in meetings with senior leaders where engineers are not invited to. This results in a frustrating process. - Product Ownership here is a lot about tactical project management that relies on the traditional 'business requirements' concept, rather than discovery-led product management that uses design-thinking to build better products. - Day-to-day involves putting out operational fires (at least once a week to every other day). This is very distracting from the work you want to do. This is because 'you own the product' and so you own the fire as well. If you don't put out the fires, it'll trigger risk indicators that may lead to you being fired. - There is an emphasis on quantifying everything, even if it comes at the cost of productivity, morale, or peace of mind. - Employee turnover is quite high, but never have I heard any senior leaders or execs asking for any feedback on how they could be better or what can be done differently. - There are a few more but the above are the more important ones I feel.

avatar
Revolut Response
4y
Hi there! Thank you for sharing your experience. Companies take many approaches to product ownership and engineering and our approach may not have been the same as your experience elsewhere. We want our people to feel empowered when they come to work and we do welcome advice and feedback at every level. We've found a quantitative approach to be the most effective way to chart our progress. But we also work hard to track feedback so that every product is the best it can be and is improved at every stage of development. We do work hard, and fast, but we try never to do so at the expense of our people. We've moved to permanent hybrid working and this year we introduced two well-being days in recognition that everyuone has had a challenging year. We listen to employee feedback and adjust where we get a steer that things aren't as they should be. We'll keep focusing on how we can make Revolut a great place to be for everyone. We hope you stay the course in this Revolut story. We wish you well.
1.0
Jun 10, 2020

Terrible culture - no mental safety

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ cool product to work for + very talented, passionate and smart colleagues + some people I really enjoy working with + nice offices + good salary

Cons

- highly stressful - no acknowledgement of mental health: they will talk about it extremely briefly during a Town Hall or a "well being" slack app, but then you get back to reality when you realise you have to work 12 hours a day to meet your deadlines - bad salary relative to hours worked - fear driven culture: everyone is stressed out of their minds and working at all times because they are scared of being fired - you keep hearing during town halls that if you're not an A player you will get fired, just to put that bit of extra pressure, as if there wasn't enough already - unrealistic deadlines / KPIs (they mention only the top teams can achieve this internally, but during my recruitment process I was told only bad teams didn't reach them) - KPIs are poorly chosen as many depend on external factors - even though there is a "stronger together" value, people will not always help because they are scared to not reach their KPIs - "us versus them" mentality by senior management: if you're not an A player, then you're against the company and should be let go. There is absolutely no nurturing. They will hire perfectly capable people that will just get burnt out and fired once they can't produce anything anymore. The funny part is that the CEO keeps repeating that we only hire the best. Why are so many people fired then? - no time to think about anything as you're constantly rushing to get the next thing delivered: this leads to lots of technical debt - dodgy internal frameworks that make you waste a lot of time - terrible infrastructure setup: because "you should know how to deal with infrastructure" you have to delve into details that are useless and waste an enormous amount of time to setup and maintain your services' infrastructure - people disappear all the time and you know about it by seeing their slack account deactivated - people shout at each other or are disrespectful because of the pressure/stress - CEO micromanages everything - worst job security I have ever experienced Someone will answer "we are doing everything to improve". This is not true. Nothing has improved since I've been at Revolut. It's all superficial. The fundamental culture of the company needs to change. The improvement should be driven by the line managers. I was told "nobody will force you to work overtime". It's true, nobody has told me that explicitly. However, you need to work overtime to reach the KPIs, or get fired.

avatar
Revolut Response
5y
Thank you for your review. You raise some important points that we’d like to address, but we also ask that as a current employee, you escalate your concerns internally. We take mental health very seriously and have several measures to support this. Behind our wellness bot is an array of content designed to help you. Please do discuss your concerns with HR, who are there to help. Our leadership does indeed want to hire and cultivate A players on our teams - and we emphasise that in our recruitment and sometimes at Town Halls. That enthusiasm isn’t and shouldn’t be interpreted as a threat. We want to manage performance and achievement positively and to give everyone in Revolut the best possible opportunity to succeed. We’re sorry if you have felt unsupported, and ask that you speak to HR or your manager to address this. We continuously review our KPI process. If you are concerned with yours please do discuss what is realistic with your line manager and functional manager. Having a functional manager should provide more support in helping set challenging but achievable goals. You offer some really constructive criticism which we appreciate and will pass on. We hope that your experience at Revolut improves and that you will be able to stay with us for the foreseeable future, it’s great to see that you’re keen on the people and the product.
1.0
Mar 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Extremely data driven (that it become a major con) Hyper growth company Focus is on work (to the point that it is a con) Stock options would be valuable (if you are able to stick around long enough for them to vest) Sales team and people and leadership (Matt) are quite nice (but not enough to offset the company culture)

Cons

I didn't know that a company's employees could be so unhappy until I joined Revolut. People do not smile here, from juniors to seniors, nobody. There is no small banter or "how are you" or small talk. It is just straight to business all the time, in the coldest manner. This then creates pressure to work in a way that makes you so unhappy, even though the hours aren't necessarily the longest. Those that want to be happy in their jobs/careers leave the company quickly. Those who stay are extremely introverted or workaholics or want to have Revolut on their CV. But, nobody I saw was happy to be there. My experience at Revolut: I knew plenty of people that left within 6 months of joining, myself included. I left within 3 months without having another job or even interviews in place. That should speak for itself. I was so deeply unhappy to the point that I preferred to risk my career over my mental health. People are not horrible or unprofessional here. It's kind of like everyone has accepted that they are not happy. Some people can stick around in that environment, most cannot. I fell into the trap of thinking that I am tough and determined so I will thrive. I was wrong. MBB consultants and MBA holders don't even last here. So, if you think that you're different, I applaud your ambition and mindset but you're probably wrong. Pay is mediocre

avatar
Revolut Response
3y
Hi, we’ve a fast paced culture, so we appreciate that Revolut might not be the right place for everyone - but our people achieve a huge amount and have a lot of fun. We’re sorry to hear that you didn’t enjoy your experience with us. We want to build the best workplace for our great Revoluters thus we put a lot of efforts into team building activities, parties or after hour meetings. You can take a look at our Revolut Insider social media channels to discover how Revoluter spend their time at our company. We listen to employee feedback and adjust where we get a steer that things aren't as they should be. By intently listening, we've birthed new policies, such as our hybrid working arrangement, 60-day temporary working abroad flexibility, 2 extra well-being days, Birthday Holiday, Team Engagement budgets or RevManager Hub. We'll keep focusing on how we can make Revolut a great place to be for everyone. Wish you best,
Viewing 43 - 45 of 5,317 Reviews

Glassdoor has 5,931 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.