Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

38% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (208) , Customer Account Representative (172) , Sales Manager (143) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (43) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Good pay is about all I can say from the three months I've been there" ((in 325 reviews)); "Good benefits and flexible with time off." ((in 178 reviews)); "The people are great and very talented." ((in 86 reviews)); "The money is good and helping customers is a plus." ((in 37 reviews)); "Competitive salary." ((in 24 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 206 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 167 reviews)); "Horrible Upper Management" ((in 121 reviews)); "Very long hours no matter what position you are hired for." ((in 66 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 64 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

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Rent-A-Center

Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,519 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Compensation and benefits

2.7

Senior management

2.6

Culture & values

2.4

Work/Life balance

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 10, 2011

Good pay, long hours, bad customers, annoying company politics make you watch your back.

Customer account representative

Recommend

CEO approval

Business Outlook

Pros

The pay is good and you get paid every friday. Good discounts on the things in the store. plenty to do and small number of employees at each store can make it easier to improve cohesion and day to day work approach.

Cons

Long hours 48 hours plus a week. Lots of high school like drama especially from people trying to move up. dealing with the kind of people who usually rent there makes you lose a little faith in humanity.

3.0

Mar 31, 2011

Pay was good

Customer account representative

Recommend

CEO approval

Business Outlook

Pros

The best thing about working at rent a center is that the starting pay is good for a retail job and the benefits are good

Cons

You have no life when you work at rent a center. You have to be there early in the morning and leave late at night because the overtime is mandatory. There is no training when you start, they just expect you to know how to handle accounts.

4.0

Mar 10, 2011

Demanding yet fulfilling.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

+ Weekly Pay + Monthly Bonus + Excellent Employee Discount + Diverse + Growth Potential for the Hard Working

Cons

- Assistant Managers are mandatory 50+ hours a week which can easily lead to an imbalanced home life. - Managers are salaried at 40 hours a week. Rarely will you see them 40 hours a week. This doesn't seem fair, since they make two to four times more than their assistants. - Health Benefits are way too pricey for mediocre coverage. - No compensation for job relocation.

Viewing 2458 - 2460 of 2,519 Reviews

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