Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,519 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,519 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 2, 2019

Store Manager

Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are decent.

Cons

The company doesn't care about their employees. Store managers and above are paid well, but the hourly employees aren't and the turnover is killer. I personally worked 60-70 hours per week. My DM pressured his Store Managers to work their days off. If we didn't, he would spend the following weeks making our lives terrible. My father was hospitalized and when I called my DM to ask if I could leave work to meet him and my mother at the hospital, he asked me if it was a life or death situation or could it wait until the store closed? I was killing myself for a company that couldn't care less about me. It's not worth it. NEVER work for this company. If it comes down to being homeless or working for RAC again, I'd choose homelessness hands down!

3.0
Dec 14, 2018

Poor Upper Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will work with some of the greatest people that are hardworking and dedicated

Cons

Anyone above the store manager is clueless on what happens daily in store and in my honest opinion hurts the company because they don’t know how to help the store employees develop and turn stores into profit stores and enrich the company’s future.

2.0
Nov 17, 2018

Frontlines

Recommend
CEO approval
Business Outlook

Pros

Everything hourly employees have access to.. Vacation time. Entry level pay. Experience opportunities. Results driven. Work with some good people. Benefits, mainly ST & long term disability. Manager based Perform to win bonuses.

Cons

Work-Life balance, forget it. Target customer base. Lack of transparency. Unrealistic expectations at times. Retired in position employees. Corporate allocations.

Viewing 73 - 75 of 2,519 Reviews

Glassdoor has 2,599 Rent-A-Center reviews submitted anonymously by Rent-A-Center employees. Read employee reviews and ratings on Glassdoor to decide if Rent-A-Center is right for you.