Does Rent-A-Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Rent-A-Center employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rent-A-Center. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rent-A-Center?

38% of Rent-A-Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rent-A-Center 2.4 out of 5 for work life balance, 2.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Rent-A-Center?

Store Manager (442) , Assistant Manager (207) , Customer Account Representative (172) , Sales Manager (142) , Credit Manager (81) , District Manager (66) , Manager (64) , Account Manager (59) , Customer Service Representative (43) , Sales Associate (33) , Assistant Store Manager (32) , Lead Assistant Manager (32) , Assistant Sales Manager (25) , Delivery Specialist (18) , Sales Assistant Manager (18)

What are the pros of working at Rent-A-Center according to real employee reviews?

"Well the pay is good for someone who hasnt went to college and received a degree for anything." ((in 333 reviews)); "Good benefits and flexible with time off." ((in 186 reviews)); "The people are great and very talented." ((in 85 reviews)); "The money is good and helping customers is a plus." ((in 40 reviews)); "Good bonus only if store is making profit." ((in 26 reviews))

What are the cons of working at Rent-A-Center according to real employee reviews?

"long hours at will company never good enough no matter how good of a job you do..." ((in 202 reviews)); "No work life balance you are expected to work EVERY Saturday and most of the time on your day off." ((in 166 reviews)); "Store Managers do nothing, DM's do nothing but look at numbers and call your store 15" ((in 67 reviews)); "Very long hours no matter what position you are hired for." ((in 67 reviews)); "The untrustworthy district managers and regional directors" ((in 42 reviews))

What are employees saying about Rent-A-Center layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rent-A-Center layoffs and their outlook for job security at Rent-A-Center in 2026.

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Rent-A-Center

Rent-A-Center reviews

2.8

38% would recommend to a friend

(2,517 total reviews)

Fahmi Karam

45% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Compensation and benefits

2.7

Senior management

2.6

Culture & values

2.4

Work/Life balance

Rent-A-Center has an employee rating of 2.8 out of 5 stars, based on 2,517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rent-A-Center employee rating is 21% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Aug 12, 2015

District Manager

District manager

Recommend

CEO approval

Business Outlook

Pros

Some great people that work along side you. Better pay as you move up. 401k match from company.

Cons

Unrealistic work hours for SM's and DM's. Extreme micro-management from VP and above. Threatening language and e-mails frequently about your position and performance. First time opening on July 4th for business and the company notified coworkers 5 weeks ahead of time. We also were instructed to call customers that were late on this national holiday. How can we change our image/reputation when we are doing this?

1.0

Apr 7, 2015

They do not care about their employees or their customers.

Store manager

Recommend

CEO approval

Business Outlook

Pros

This company has nothing that is positive.

Cons

Upper management is pitiful. They have no idea what there regional or district Managers are doing. They only care about money.

2.0

Aug 10, 2014

Consistent inconsistent direction, leadership, and expectations in the last couple of years,.

Regional director of operations

Recommend

CEO approval

Business Outlook

Pros

Compensations was very good, if you were on the old pay scale.

Cons

Work life balance was horrible. Weekends off were unheard of and almost anti religious in this environment. Expectations for field level and district level employees was unattainable. We were told of great and exiting upcoming things, which all to often never materialized, despite informing out team members and clients. Constant back peddling and re justifying company direction.

Viewing 55 - 57 of 2,517 Reviews

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