Rappi reviews

3.7

67% would recommend to a friend

(594 total reviews)
avatar

Simón Borrero

81% approve of CEO

56% positive business outlook

Rappi has an employee rating of 3.7 out of 5 stars, based on 594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rappi employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

594 reviews
1.0
Mar 8, 2020

Disappointed. It needs to improve ASAP.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'll talk particulary about Bogotá, Colombia because I know that it may be very different on other offices. - Home office (not for everybody). - You're able to travel to other offices for work (not for everybody). - You can have stock options (not for everybody). - Pet friendly. - Wear whatever you want: pajamas, skirt, sporty, elegant. They don't care about your skin, your nationality, your tattoos, your piercings, your hair's length or color, sexual orientation, economic background, if you're married or single or if you're pregnant in the interview, just work! - There is a New Year's Eve Party (at least in Bogotá). - You learn a lot. - You get a great Lenovo Computer or a Macbook Pro (I think that the Mac is only for designers UI/UX, not sure). - Water machine and microwaves in the floors (In Bogotá). - You can have an additional Samsung screen, specially if you're a developer. - You can grow in your position and salary very fast (not for everybody). - You can move to other country from the 9 where Rappi is (not for everybody). - Nice chairs. - Free parking (not in all the countries there is enough space). - Experience and name in your resume from the Start Up from Latam with the fastest growth nowdays. - You don't feel stuck in the same job, since it has new services everytime, you will have different things to do. - They're very flexible: can't you arrive at 9 am? It doesn't matter. Do you need to go to the bank or to the doctor? It doesn't matter. Just, achieve your goals by the end of the period.

Cons

It's so sad that I'll be writing this when I though that I'd have a great experience in this company before being hired. This is the "New Unicorn" in Latin America with its most recent investment of $1200 million (EEUU) from SoftBank. When you realize that it happened after only 3 years of being founded, you think that you'll have amazing challenges and experiences here, but what you don't know is that after some time, you'll ask yourself how one of the most disorganized companies ever have achieved it. Rappi wants to become in the "Everything else store in LATAM" so, you know that you'll have an amazing name in your resume because they will continue growing like crazy (they're right now in 9 countries with so many services), you must also know that it has an expensive price: - Rappi is a company where the Human Resources Department is almost non-existent, they only know to send and grade assessments processes like crazy in order to hire people but they also have to eliminate every week a lot of people from their system because they keep firing them or because people keeps leaving. You get promises of benefits before getting the job that surely you'll never see. The good thing is that you get a Lenovo ThinkPad E480 with Intel i7 8th Gen and Ramdeom or you get a MacBook Pro, which is amazing. - Here, you don't even know what you have to do: you may have a homework one week and in the next week the leaders say that there are new things more important to do. - There is not team work culture at all; if you need something from somebody, you need to be very lucky if this person answers in Slack (the "WhatsApp platform" in the company) or their e-mail. Sometimes I tried contacting people through this platform and never got any answer, which makes the communication process so slow and it delays your tasks. Therefore, it's difficult to connect with other departments, it's really frustrating. If what you need is not helpful for the person you're talking to, you'll have to ask him/her around 10 times to get help: a favor becomes in a supplication. - You know what the other person is doing only if you hear what they are talking about with someone (because there are not offices or cubicles, only long tables where you don't have a permanent chair and place). What's the point about this? That sometimes, there are 2 or 3 teams working around the same thing and you didn't know it. For example: you were working in a new service proposal while other person or group was developing the same thing or something similar around the same problem. - One of the few benefits/perks is the "home office" option, but be careful, because the policies don't apply to all the workers. Some people leaves the office early but for other people it may be mandatory to stay until very late or work or answer e-mails on weekends. Some people can have "stock options" and other people can't; some people can travel to other countries with viatics and others can not. Who can do it? Guess it, because there are not clear policies. - Do you want to grow in the company? Well, there is not a clear career path. Some people get higher positions every 5-6 months and other people is stuck after 2 years working in Rappi. Also, you'll see people with similar or less responsibilities and experience than you gaining a lot more salary, it's something that makes you feel so unconfortable. - In my building the bathrooms and chairs are ok, but I know that in the other Bogotá's building and in other countries are really bad. I recommend going to check them if you have an on-site interview. - The people: there are talented and smart people, but there are people who don't know anything about their job or they’re not nice. There are some values in the company but HR only cares about finding in LinkedIn people with background experience in certain companies or people who got their degrees from certain elite universities, but in the selection process processes they don't check if that's a person who fits with the value's company. Just after getting the job, you get a welcome e-mail saying which are the values, aren't you a person who follows them in your life? It doesn't matter because it's just written for protocol.

1.0
Sep 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots to be done in every corner of activity

Cons

Leadership style is based on threats Company culture feels very negative Organizational structure does not fit company's needs and makes it difficult to have an impact

avatar
Rappi Response
7y
We´re already fixing this subject, tnks.
1.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Interesting problems Top of the line technology Dynamic and high pressure environment Internarnational visibility

Cons

No respect whatsoever for personal time Raises are only given when you quit the company, even though it is very deserved Raises are preferablu given to business heads’ buddies No benefits of any kind Extra hours are not paid and you are expected to be available 24/7

avatar
Rappi Response
7y
We made a barometer to identify those things more Quantitative to estar the programs to fix it... as you sure know, rappi is in constant evolution and will fix ir :)
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