Rappi reviews

3.7

67% would recommend to a friend

(594 total reviews)
avatar

Simón Borrero

81% approve of CEO

56% positive business outlook

Rappi has an employee rating of 3.7 out of 5 stars, based on 594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rappi employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

594 reviews
4.0
Mar 17, 2020

Growing startup

Recommend
CEO approval
Business Outlook

Pros

Good opportunity to focus on technology and changing contexts. Time matters

Cons

Slow career path, hostile environment

1.0
Jul 19, 2019
Recommend
CEO approval
Business Outlook

Pros

There are none so far...

Cons

I work as a senior manager with access to Simon and leadership team in CO. Unfortunately my experience has been very poor. The company is incredibly disorganized with nonexistent processes, people-support or clear vision. Culture is very tough, people work very long hours and are mistreated all the time (directors yelling constantly) when unrealistic goals are not met. ‘My way or the highway’ type of leadership. Teams are very protective, sharing of information or openness to suggestions is discouraged and teams usually have conflicted goals. There is a communication and alignment crisis at the top, since constant change of priorities, goals and focus take place everyday. There is no clear org. structure, accountability, budgets or reporting lines. People change bosses every week. Simon’s direct reports are ex-consultants, bankers, and sales people with high IQ but low EQ who do not care about people development (especially in Restaurants, Growth, CPGs and Ops teams). Leaders are ONLY driven by business results, GMV growth and their stock options, but do not care about fostering culture, people or engagement. People stay because of the 'hype' and 'coolness' of working for an app but in reality there is fatigue and low engagement among teams. Every week there are aimless sprints to fix things that no one really understands or cares to - resulting in teams floundering. Colleagues in other countries outside CO are usually left out. Meetings are improvised and major final decisions are usually made by Simon’s 'inner circle': the co-founders and 5-7 of the first hires and closest friends (directors), regardless of data or sound recommendations made by others (more recent hires). Human Resources is fictional at Rappi: new-hire onboardings, career plans-checkins, feedback, annual reviews, or employement engagement activities have never been seen. Payroll mistakes are common. Expect long hours. People usually work over 10-12 hours a day (+16 hrs. during funding rounds), weekend work is expected regardless of people's personal lives. Employees are expected to be connected 24/7 on their smartphones in the +50 whatsapp and slack groups. Managers are expected not to take long vacations. Lack of sleep and rest is common. Offices are overcrowded with insufficient space and restrooms. Turnover has been very high - and is part of the culture: either you get use to it or you leave (no concessions made). People who challenge the status-quo get replaced. Tough place to thrive in as a new member. If you already have a good job outside, think it twice. Not recommended. Looking forward to leave Rappi to my next job.

2.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- You learn a lot. - Tools flexibility. - Nice, young and fun people (team-dependant). - Good location in Bogotá. - Over-the-average salaries (for Colombian salaries at least, but you have to ask for it, a lot). - 'Flexible' hours. - Tangible impact. Possibility to see your code being used, in a short time. - Possibility to switch teams (again, after asking a lot) and even traveling (usually between Argentina, Colombia and Mexico). - Easy interview process (which is not necessarily something nice).

Cons

- More work, zero life: 24/7 duties. No planning. Nothing. Weekends, holidays? I don't think so, buddy. - Zero perks policy: Not even homeoffice is standardized. Not even coffee. For a tech company. NO COFFEE. And not even free coupons in the coffee shop that is next to the building. You won't even get markers. Good thing they have nice back-bending chairs (which are constantly stolen). - No tech path available: You will only get random titles, maybe some salary changes and maybe a few stock options... but you won't have a clear path, defined roles nor any kind of clear requirements for each role. - Boot licking method: The more you lick, the better you do. Stick to the first developers group and you will do great. Even if you suck at your job. - QA: Quality uncertAinty. Standards? Nope. Test coverage? Nope. Branch coverage? What's that? Automated testing? What kind of click and check is that? Qualified QA engineer? Nah, we better use random call center guys that'd like to have a better salary. And if they want more, we should promote them to Project Managers. - Are you a Tech Manager? You're overqualified: Just like that. No proper technique. No tech background (in most cases). Random methodologies. Bad estimation. Unexisting emotional intelligence. - Thanks for your hard work, I'll be taking credit now: Zero recognition (in order to get a raise, you'll need to do it yourself). Rarely a "thank you". Working until 4 am? That's ok, anyhow I did everything. No feedback, nothing. - Fake promises: Nice, stock options (after you threaten to leave). Lets not explain anything a promise exorbitant levels that we won't probably reach. Also, let's speak about stuff we are not going to do, like getting personal lockers or a real eating area. - Non-existent culture: No standards, no vision, no value, no identity (tech-related). - Are you leaving? Ok, bye: One of the worst retentions I've ever heard of. "Well, here you have a small bunch of stock options, $150 more, and you'll need to be working twice as hard"... yeah, no. A friend didn't even get a counter offer, but they kindly asked him to stay. Nice fellas. - You get a Tech Lead position! And you get a Tech Lead position! Everyone gets a tech lead position! : Were you a tech lead in your team before you switched? No worries, you're still one here as well, even though you don't even know the names of our repos. We love to have underqualified tech leads (whose contract position is still a developer, btw, it's just for ego, jejeps), and we love to have multiples tech leads, so they can fight between them and only the stronger survives. Survival of the fittest, such an enjoyable thing. - Two parties per year, drinks, food and fun not included: Just like that... if you're lucky we might give you a ber. - Hire more, lay them off afterwards: Two years in a row, let's wait for the next one. Such a trust-building company! - HR? HAHAHAHA: HAHAHAHAHAHAHAHAHHAHAHAHAHA. For real, it doesn't exist. Even a rock is more efficient. - The early bird gets burnt: Oh, did you arrive at 7:00? I didn't saw that. I really do hope you stay at least until 20:00 or we should replace you. - Zero inclusion policy: Disabled? Religious? Gay? Any kind of vulnerable population? Ja. Also, you must really check in which team you choose to work as a woman. - Would you like some access to... nope. Just nope. Unless I like you. - Formation? Talks? Courses? Conferences? Here, there you got a google link. Learn. (I know it's a perk, but it's important to mention). - "Can you please rearchitect this whole ecosystem? Can you launch it tomorrow? Thanks! I'm counting on it": Well, it was more like an order, but you get the idea. - Instead of promoting remote work, let's travel to this other headquarter so you can waste your time there! : You won't even get chance to get to know the area... Unless you're one of the extras we wasted our money on and brought here because you were nice to us. - Let's use this "temporal" solution for this "temporal" problem. Xoxo. - In Colombia you get a 60%-40% salary policy. That means you'll only get 60% of your salary for social security and for your vacations you'll only get 60%. - Welcome! Let me show you the onboarding process: HAHAHAHAHAHAHAHAHAHHAHAHAA. Good luck, dud. I expect to have this new feature for tomorrow. - Writing glass door reviews take too long. Please, fix your company. I still have like 15 more facts but I'm tired.

Viewing 22 - 24 of 594 Reviews

Glassdoor has 3,522 Rappi reviews submitted anonymously by Rappi employees. Read employee reviews and ratings on Glassdoor to decide if Rappi is right for you.