RH reviews

2.7

31% would recommend to a friend

(1,854 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Dec 2, 2017

Super Creative and Hyper Political

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is lead by creative people. Very little tolerance for bureaucracy. Low resistance to change. Mid-level leaders have a real desire to do their best.

Cons

The most political place I have ever worked. There is a laudable push for collaboration and partnership, but you have to be really careful. There are several senior leaders who will throw you under the bus in a second if it would advance their career a millimeter. In certain departments, leadership expect their people to sacrifice their entire lives for the company. There is no concern for or consideration of family, faith, avocation or any of the other things that make employees whole people instead of work obsessed weirdos.

2.0
Sep 8, 2014
Recommend
CEO approval
Business Outlook

Pros

sample sales, um....sample sales. That's it

Cons

Toxic environment where bullies run rampant. You're expected to work 24/7 with insurmountable amounts of work while negotiating department politics. Upper management has no interest in doing any real work, just delegating and working on "high level" strategy. Executives are not in touch with what the employees want/need. You're expected to cut costs so that there is more cash to move into the next real estate venture or lame whim of the CEO (like RH Music, RH Wine..). No spending where it's really needed, like systems enabling us to do our jobs.

1.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great deals at employee sample sales - Beautiful Campus

Cons

Almost too many to many to list, but just know that other reviews on here are spot on. 1.) EXTREMELY toxic work environment. This became apparent shortly after starting with the Contract team, when a department all-hands meeting turned into two hours of every single one of my co-workers in crying. Only a few weeks after starting, a coworker advised that I start files on everyone I worked with and save screenshots of any errors they made. You know, for when I needed to throw someone under the bus, or to have something to throw back if someone tried to throw me under the bus. There were so many red flags right away, but with talks of improvements I chose to give it a chance. My biggest regret is not leaving right away, and over a year after leaving it doesn't sound like many positive changes have been made. I never thought I would regularly see people cry/have breakdowns AT work. I could go on and on about how toxic this place is (as so many others have) but the bottom line is this job is absolutely not worth any of the trouble. 2.) Zero work life balance. Goes along with the first con, but working here means being tied to your email and phone at all hours of the day, and trust me if you try to have balance or have some time to yourself you'll be reprimanded for it. 3.) Terrible Benefits/No commuter benefits. Most employees have to commute over the bridge every day, but RH doesn't offer any sort of employee shuttle or commuter benefits to help cover the cost of the Golden Gate Bridge. Other retail companies in the city will provide a shuttle service, pay for Bart/Muni/Caltrain expense, or cost of Uber/Lyft. With salaries that are already on the low end of the SF pay scale, the only thing worse than going to a place you hate everyday is paying out of pocket to get there. RH doesn't match 401K contributions either, while other retail companies I've received offers from have all matched. 4.) CEO. With someone so unstable in charge, how can anything really improve?

Viewing 16 - 18 of 1,854 Reviews

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