RH reviews

2.7

31% would recommend to a friend

(1,854 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people, beautiful galleries and amazing artisans

Cons

If you're in, you're in. If you're out, you're out. Upper level leaders say they are all into getting feedback, but believe me, they only want to hear how great they are. Nothing about that they should improve on. And if you give them negative feedback, they ignore it, or will pay you back ten fold....like blacklisting. It's ridiculous. And infantile.

1.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The showrooms are meticulously staged to fool both customers and employees into thinking they're part of something extraordinary. But it’s all a grand illusion, nothing more.

Cons

RH is a complete fraud. This company is rotting from the inside out, and they don’t want you to know the truth. The leadership is a disaster — a toxic, fear-driven cabal of egos masquerading as visionaries. The product? Overpriced garbage slapped with a luxury label. If you’re thinking of joining RH, run as fast as you can. A Leadership That’s Completely Broken: RH’s leadership is an unholy mess of power-hungry egos who don’t care about the company, let alone the people working in it. They’re too busy fighting amongst themselves, passing blame, and hiding their incompetence behind fake "visionary" speeches. None of them can lead, and it shows. What’s worse, they don't care about the chaos they've created — they shove all the work down the chain and leave employees drowning in impossible workloads while they do nothing but sit on their thrones and bark orders. "People First" is the Biggest Lie: They want you to believe they care about their employees, but here’s the truth: they don’t. They’ll use you, overwork you, and then toss you aside once you burn out — which, trust me, won’t take long. They don’t care if you're sick, exhausted, or on the verge of collapse. You are nothing more than a cog in their broken machine. "People First"? No. It’s "Image First, People Never." The Product is Cheap Junk: RH markets itself as the pinnacle of luxury, but here’s the ugly truth: the product is garbage. Most of it is mass-produced in China, and the craftsmanship is embarrassing for what they charge. Customers are furious because what they’re buying isn’t the high-end, timeless pieces RH claims to offer — it’s cheap, poorly made furniture that breaks down quickly. The worst part? RH knows it. They’re selling a lie, and every employee is forced to perpetuate it. Endless Blame, No Accountability: At RH, no one at the top is responsible for anything, but you, the employee, will be blamed for everything. Leadership dumps their responsibilities on you, pushes you to exhaustion, and then turns around and accuses you of underperforming when things inevitably fall apart. It’s a never-ending cycle of chaos, and the people who should be fixing it are too busy hiding behind their titles and passing the buck. A Culture of Fear and Control: RH runs on fear. Employees are terrified to speak up because they know they’ll be punished if they step out of line. Honesty is the enemy here, and everyone knows it. If you don’t toe the line, you’ll be pushed out, plain and simple. The daily values meetings are nothing but indoctrination sessions where you’re expected to parrot back their empty rhetoric. It’s cult-like and suffocating. Turnover Like You’ve Never Seen: The turnover at RH is astronomical because no one can survive the toxic environment for long. The company burns through good people like they’re disposable. Why? Because leadership doesn’t care about retaining talent. They’re too busy protecting their egos and hiding the fact that the entire operation is falling apart. The company is hemorrhaging talent, and it’s only getting worse. You Will Burn Out: Expect to work until you drop, and when you do, they’ll find a reason to blame you for it. The workload is inhuman, the expectations are impossible, and there is no support from leadership. You will burn out — it’s not a question of "if," it’s a question of "when." And when that happens, don’t expect any sympathy. You’ll be discarded without a second thought. Advice to Potential Employees: RH is a nightmare disguised as a luxury brand. The leadership is corrupt, the culture is toxic, and the product is trash. You’ll be overworked, underappreciated, and tossed aside when you inevitably break. The shiny exterior is just a cover for the dysfunction, chaos, and fear that runs deep in this company. Do yourself a favor: DON’T JOIN. This place will destroy your mental and physical health, and you’ll be left wondering how you ever fell for the RH facade.

3.0
Aug 31, 2020

Love us or leave us

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The offices are beautiful and overall compensation seems fair in the industry.

Cons

The company is performing great but lower and mid-level employees don't reap the benefits. Understand that one of the company's core values is "Love us or leave us" and that about sums up their employee retention plan. While they taunt that the company has higher than industry-standard operating margin, it's at the expense of limiting employee stock to high-level employees, no 401-K matching and a fairly modest bonus structure.

Viewing 13 - 15 of 1,854 Reviews

Glassdoor has 1,975 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.