RH reviews

Wrong people, place, wrong time. Robotic responses to valid business issues that require strategic thinking. Most valued people asset is ability to pretend everything is going great, always at customer expense. Quality of product is falling in order to increase profit. Unethical, egotistical, crazy "visionary" at the helm who cares more about proving his stature (he's very short) in the retail world. Bizarrely compares himself to Steve Jobs and Ralph Lauren. Fired from William Sonoma years ago. Still has something to prove. Lost in all the bs and chaos is the customer. Operations and logistics a nightmare. 6-8 month wait for furniture because it's "artisan and handmade and exclusive" is just code for we don't know how to manage inventory, operations and strategy or pipeline. Broken from top down.

The environment pushes a fast, fast, fast mentality, but unfortunately, because little thought is put into the proposed "improvements" or changes, half the time, it causes additional change, stress, and unfortunately, attrition. There is very little synergy cross-funtionally. Departments want to lean on one another, they want to have their contacts they often use, but if those individuals aren't in, they should feel comfortable contacting another member of that team, and that simply is not the case. Not completely sure on this one, but the salaries, from what little 'water cooler talk' I've overheard, are all over the place. It's not all about the money, but you should value you're people, and pay them fairly. If you pay your people the right amount upfront, you save yourself from embarrassing salary adjustments, and people feeling undervalued (so maybe some research needs to be done on compensation).