RH Many reviews

2.0

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(1 total review)

Gary Friedman

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

1 review
2.0
Oct 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Used to love Resto...down hill slide. Style of furniture is unique.

Cons

Wrong people, place, wrong time. Robotic responses to valid business issues that require strategic thinking. Most valued people asset is ability to pretend everything is going great, always at customer expense. Quality of product is falling in order to increase profit. Unethical, egotistical, crazy "visionary" at the helm who cares more about proving his stature (he's very short) in the retail world. Bizarrely compares himself to Steve Jobs and Ralph Lauren. Fired from William Sonoma years ago. Still has something to prove. Lost in all the bs and chaos is the customer. Operations and logistics a nightmare. 6-8 month wait for furniture because it's "artisan and handmade and exclusive" is just code for we don't know how to manage inventory, operations and strategy or pipeline. Broken from top down.

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