RH reviews

There’s just a lot wrong with the way this company functions and it most definitely will be the cause of its downfall overtime. To begin, the biggest thing that stood out is that leaders simply do not “lead”. Their answers to questions are somewhat helpful at times but otherwise completely blank stupid and obvious, none the less not at all helpful. There are so many leaders here that are getting paid great money, I promise you if you start putting those millions into amazing associates who are the ones doing the most work, your numbers will sky rocket. The baby sitter micromanaging harassing vibe isn’t cutting it. You get hired to do a job, they pride themselves on being so selective with interviews yet the people they’re hiring they’re paying the least to do the most and have poor backgrounds in the actual job at hand. When you combine this with poor leadership it’s an absolute MESS. I’ve never witnessed a company listen to phone calls, review emails and chats and obsess over perfect verbiage and structure (that is constantly changing) after hiring “the right people”. Treat us like adults and allow us to flourish and again the company will be better off financially. Constantly asked “are you doing okay!?????” If you need to use the restroom or take a breather for a few minutes. Yes Karen we are doing great. Again harassing adults as leadership who sits there doing nothing beneficial is straight up creepy. In regards to someone’s review about PTO. You get about 8 days a year and once it’s used up you CANNOT use vacation time or use it unpaid or you will be written up and eventually let go. Make sure not to get sick or ever use vacation time, you’ll be considered a burden to your teammates, I promise you nobody will ever ask you how you’re doing even on your death bed. Additionally the rules of the company and pleasing our clients are ever changing. Our clients have caught on that we are scared of them and will do whatever they say. If this means refunding x amount, whatever they want we eventually do. That’s not at all healthy and very manipulative On both ends. I’ve seen this company lose millions yearly due to being scared to stand up for what’s actually right. Again, strange stuff. Lastly, this job won’t benefit your future , it’s customer service, if anything it’ll pull you further behind. Life has been absolutely incredible since leaving, it’s like the real world is so amazing in comparison to this cult.

The most toxic workplace I’ve worked in. You’re forced to come to the office and sit in silence whilst being attached to a wired headset. The level of micromanagement is crazy. You have to ask permission to go toilet and you’ll be auxed into a system all day telling them what you’re doing. Everthing is monitored so when you take calls they will screen record your screen and see what you’re doing. Calls are played out loud in the office and negative feedback is given infront of everyone without your consent. Everyone is on different salaries and are being paid up to 8k more than you even though you’re doing the same job and not much difference in experience. Your breaks and lunches are scheduled but even during this time you must sit in silence and if you make too much notice you’re told to be quiet. The management don’t care about your wellbeing or the fact that you have to sit in a freezing office all day with no sympathy of you getting ill. There is no progression unless you suck up to everyone and even then it’s not guaranteed. If you do not agree with them then you’re told to quit your job