RH reviews

2.7

31% would recommend to a friend

(1,855 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The design projects can be really interesting

Cons

The atmosphere has unfortunately changed in recent years. Management likes to play favorites for people who "look the part", I was constantly being gas-lit anytime I asked for something, the schedule was unreasonable, everyone seems burnt out but instead of talking about issues management puts a band-aid over it. Management is their own little club which creates a weird atmosphere...they went as far as watching us on the security cameras to try and catch any minor infraction. Its insane to me that in a place where people should be able to have creative freedom that there are so many rules to stifle creativity.

3.0
Jan 22, 2023
Recommend
CEO approval
Business Outlook

Pros

- Working with incredibly talented and lovely people - Beautiful environment - Opportunity to share your POV and grow your leadership beyond managing typical retail KPIs

Cons

- Lack of upward growth unless you live in the Bay Area. No remote, hybrid or flexible options for those looking to grow but are not able to live in the Bay - Senior leaders (field leaders and up) are out of touch with the reality their galleries face and refuse to even work a weekend or evening to understand the pace (or advocate for closing earlier since there is no business after 6/7pm) - Unrealistic expectations for metrics making it impossible to bonus; you get your bonus arrangement a month or 2 into the quarter based on a net shipped goal which is mostly outside your control. In 6 years, I can count on 1 hand the number of times I bonused. - consistent and pervasive push for new ideas at the company without solving current critical problems; finding the answer in the problem does not mean sweeping it under the rug or making it worse by heaping more pressure on failing systems. - There is no real acknowledgement of DEI. I championed this for many years with limited success. - Operating “galleries” under antiquated retail hours. Aspiring young designers didn’t spend $50k+ on an education to work as a glorified salesperson until 9pm 7 days a week. I loved my time at this company but eventually it broke me. I gave my heart and soul for my team and it took a huge toll on me personally to leave. I’ve since watched most of my team leave with the shift in management and have fully supported them in their post RH journey. Don’t be fooled by the Values. They are incredible but they will be weaponized against you. This company will not change their fundamental DNA in the things that matter most in work life balance and long term career growth.

1.0
Oct 23, 2022

Don’t Do It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-There are people who are great to work with and you can learn from them or build a connection with them. -Snacks at 3pm everyday -The gym is cool I guess but small

Cons

-The benefits are mediocre at best. All the basic things you need but nothing that goes a little above to really take care of the employees. -The CEO has no business running this company. I wouldn’t be surprised if it goes bankrupt in a few years. - Work/home life balance/boundaries are non existent -No work from home at all -They don’t promote people to reward the work they do. They promote after a certain amount of years. -The way I have heard members of the executive team talk to employees is so incredibly rude, I thought that only happened in movies. -CEO wants everyone to worship him and feed his ego -Most people who work there are white, so don’t expect people to even acknowledge diversity and inclusion -High turnover -Leadership doesn’t try to show their employees they care or value them -Don’t even have snacks available all day

Viewing 85 - 87 of 1,855 Reviews

Glassdoor has 1,976 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.