RH reviews

2.7

31% would recommend to a friend

(1,854 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Free snacks, discounts on products, HQ is located in beautiful Corte Madera

Cons

Most of the employees in the catalog web department are not qualified to do their job, they somehow stay afloat by blaming others and working until 3am to fix what they messed up, CEO sends crazed emails at 3am to the entire company saying he is going to fire everyone..

3.0
Jan 10, 2017

Design Consultant

Recommend
CEO approval
Business Outlook

Pros

Networking opportunities are literally at your fingertips. You never know who may walk into the gallery on any given day at any given moment. Beautiful gallery and some nice people to work with.

Cons

It is what you make it... Do not think you will hit the ground running with your job title. You will most likely start with cleaning and taking the trash out. If your good at it this will become permanent. This is retail in all its glory. You will not have a design firm schedule as they want you to believe. This is a sales position and you will only make design projects if you get your sales up! And good luck with that because everything can be manipulated emails, quotes, clients etc. If you are not a sales person this is not a job for you. opportunity to advance on to the design team are few and far between. Your title may say design Consultant but you are SALES ASSOCIATE! In this role you bait clients and are expected to pass along these larger projects to your gallery designer where they will in turn receive credit for their personal quotas. Leaving you with ..nada And you can be in the field of study yet stil be Treated like an embasule by those in upper managerial positions that have no design background. The only way to get sales is to know more product knowledge. And even if your sales are up , the gallery you work for may not have the payroll to put you in a full time design position. So you remain a SALES ASSOCIATE. The values sound great but they are not effective for you to meet the required goal. Be prepared to get evaluated if your sales do not meet expectation. Door greeting will not get you sales because no one comes in ready to purchase first thing. Be prepared to build personal confidence and self advocate to achieve success aka sales quotas to get enough hours for the weeks to come. Lesson: a job description rarely matches the job. If anything please Remember that Design Consultant = Sales Associate

2.0
May 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Restoration Hardware is a force within the San Francisco Bay Area retail industry. There are only so many, so to be working at a place with such a recognizable name is a bonus. Also, employees have the perk of a discount and occasional sample sales, which are a great way to get employees together in the same room. (It doesn't happen often)

Cons

There are no growth opportunities. Applying for jobs within the company is an awkward process that alienates you from your manager and team. And if you don't get the job? You can say goodbye to your raise and a nice yearly review. The company moves fast, erratically, without a real sense of purpose and direction. It's all at the whim of an impulsive CEO. (Believe me, the other reviews do not exaggerate.) It's incredibly frustrating to always be months behind schedule because senior management cannot come to a decision, and be the brunt of customers' anger when things do not go right and the product falls apart. To be clear: There is ZERO employee culture. There are no get-togethers, there is no break room, there is no team-wide introduction and no training program whatsoever. Yes, that means if your job is to run a report on a program that only Restoration Hardware uses, then there is no way to build upon the skills you learn while on the job. If this is what you are looking for, then this may be good for you. The company lives by core values that must be repeated at each major department meeting but no one follows them.

Viewing 43 - 45 of 1,854 Reviews

Glassdoor has 1,975 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.