Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Manager (17) , Roadside Technician (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 86 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Great team and community in the company" ((in 47 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 9 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 6 reviews))

RAC reviews

4.5

90% would recommend to a friend

(1,046 total reviews)

Dave Hobday

94% approve of CEO

86% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

1.0

Mar 31, 2019

Seriously great team of people with shocking lack lustre leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are simply saints putting up with the lies of the leadership who only care about their purse

Cons

Awful awful awful just can’t express how much or where to start

5.0

Apr 20, 2018

A direct sales business opportunity that actually lives up to and goes beyond what is promised

Direct sales agent

Recommend

CEO approval

Business Outlook

Pros

I can work flat out 10 hour plus days and come home anything up to £600 in a day, or I can take time off with only a few weeks planning. I go on holiday 5-6 times a year and still have money to save and plan for the future. I know that sounds too good to be true, but it's my actual experience. Nigel Kennedy, the South Wales manager will support anyone who's willing to commit the time and effort. A huge plus over any other sales position I have worked in is the strength of the marketing. Half your job is done before you open your mouth. If you have ever done cold calling for lesser known companies, you'all understand how great that is.

Cons

Like any sales position, you have have to take responsibility for what you can control and work around what you can't. The weather can on occasion be a problem, so make hay while the sun shines.

1.0

Jan 2, 2026

Company asked us to post fake glassdoor reviews

Sales

Recommend

CEO approval

Business Outlook

Pros

I left which was nice

Cons

Management are all friends and its a closed group Asked us to post fake glassdoor reviews

RAC Response

5mo

Thank you for sharing your feedback. We want to clarify that we have not/will not ever ask employees to post fake reviews. We value authentic and honest input from our employees because it helps us improve and create a better workplace. If you have concerns or would like to discuss your experience further, please reach out to our the People Team (HR) directly.

Viewing 25 - 27 of 1,046 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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Seriously great team of people with shocking lack lustre leadership

A direct sales business opportunity that actually lives up to and goes beyond what is promised

Company asked us to post fake glassdoor reviews

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