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      RAC

      Engaged Employer

      RAC reviews

      4.5

      90% would recommend to a friend

      (1,047 total reviews)
      avatar

      Dave Hobday

      94% approve of CEO

      86% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.5

      Culture & values

      4.4

      Senior management

      4.4

      Compensation and benefits

      4.4

      Career opportunities

      4.3

      Work/Life balance

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,047 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Apr 7, 2026

      Fast‑paced, honest culture where you grow fast and make a real impact

      Senior people partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a genuinely high‑performing business where people are trusted to get on with the job and make things happen. The pace is fast, expectations are clear, and there’s very little bureaucracy — which means you can see the impact of your work almost immediately. Leadership is direct and candid, including at the most senior levels. You always know where you stand, and conversations are honest rather than sugar‑coated. That style won’t suit everyone, but if you value transparency and clear accountability, it’s refreshing and motivating. The level of autonomy is a huge plus. You’re trusted to make decisions, own outcomes, and lead rather than wait for permission. As a result, development is rapid — I’ve grown more here in a short space of time than I have elsewhere over much longer periods. There’s also a strong sense of shared achievement. When the business wins, it feels collective. People work hard, but they care deeply about what they’re building and about delivering results together.

      Cons

      This is not a slow or gentle environment. The pace and intensity can feel demanding at times, and it definitely isn’t a place to coast. You need to be comfortable with challenge, change, and taking personal ownership for outcomes. Workloads can be heavy during peak periods, so you need to be good at managing priorities and energy. Support is there, but personal accountability is a big part of the culture.

      avatar
      RAC Response
      3w
      Thank you for taking the time to share such a thoughtful review. It’s great to hear how much you value the pace, trust and transparency in the business, and that you’ve felt able to grow and make an impact. Creating an environment where people have clear expectations, real ownership and can see the results of their work quickly is something we’re continually working to build and strengthen. We also appreciate your honesty about the pace and intensity. You’re right - it’s not a place to coast, and personal accountability is a big part of how we operate. We know that can be demanding at times, so continuing to support colleagues to manage priorities and sustain performance is an important focus for us. Thanks again for your contribution over the past few years and for helping shape what we’re building together.
      3.0
      Mar 24, 2026

      RAC

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good wages and overtime pay extras for phone fix covered parking, go in with what can I get out of this and don't take anything personally you will be OK

      Cons

      Don't expect much help from management as they are to busy dealing with keeping there own jobs to help you. You will see senior management on regular basis but that's just for show.

      avatar
      RAC Response
      2mo
      Thank you for taking the time to share your experience after so many years with us. We’re glad to hear you valued the pay and overtime opportunities, and we appreciate your long-term contribution to the RAC. We’re sorry to hear you didn’t always feel supported by management. We always encourage colleagues to raise any concerns with our People Services (HR) team so we can investigate and address issues as early as possible while you’re in role. This helps us put the right support in place and prevent problems from escalating. Feedback like yours helps us continue improving how we support our teams, and we wish you all the best in your next chapter.
      5.0
      Mar 18, 2026

      Great please

      Renewal specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super good training, feeling really informed and they make it clear we always can ask for help. Nice office as-well and really lovely people.

      Cons

      None not cons found yet

      avatar
      RAC Response
      2mo
      Thank you so much for taking the time to share your experience. We’re delighted to hear you’ve had such a positive start, especially with the training, support and team environment. It’s great to know you feel informed and comfortable asking for help - that’s exactly the culture we aim for. We’re glad you’re enjoying the office and your colleagues too. Thanks again for the lovely feedback, we’re really pleased to have you on the team!
      Viewing 22 - 24 of 1,047 Reviews
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      ReviewsRAC reviews

      Glassdoor has 1,115 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.