RAC reviews

Thanks for your review - It’s really encouraging to hear how positive your apprenticeship experience has been so far, particularly the support from your mentors, the quality of the college training, and the opportunity to develop strong diagnostic skills. Those foundations are a key part of the programme and set apprentices up well for the future. We also appreciate your balanced and honest feedback. Apprenticeship pay in the first year reflects the learning focus of the role, and while our SMR model means repair work can be limited, the diagnostic experience you’re gaining is invaluable as you progress. Your insight helps us keep reviewing how learning opportunities are delivered across the programme. Thanks again for sharing your experience and for your kind words - it’s great to have you on the journey with us.

Thanks for sharing your review and for recommending RAC. We’re really pleased to see that you’re enjoying the opportunity to earn while you learn, and that you feel supported by a friendly team with good incentives in place. Creating a positive, supportive environment for apprentices is something we take seriously. We do recognise that dealing with difficult or abusive customers can be challenging at times. Support is available to help colleagues handle these situations, and we’re always working to ensure people feel backed up and safe in their roles. Thank you again for your feedback and for being part of the team.