RAC reviews

4.5

90% would recommend to a friend

(1,046 total reviews)
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Dave Hobday

94% approve of CEO

86% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Car park was a massive bonus and the staff were very friendly - not the management though

Cons

Every single part of this job. It actually triggered me completely and they were not supportive at all. If I didn’t leave they would of sacked me for mental health problems like theyve tried to do in the past

1.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Some amazing people that unbelievably put up with poor treatment by the exec team

Cons

Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined. The exec say all the right things, but their actions do the complete opposite.

1.0
Sep 10, 2020
Recommend
CEO approval
Business Outlook

Pros

- Free, big company car park - Good salary and pension - A not-too complicated interview process

Cons

- In this global pandemic which has brought about stress due to several uncertainties, things in the RAC have gotten a lot worse. Target setters and decision-makers have lost sight of their human side by setting harsh targets and very unrealistic expectations. Therefore there are no real positive actions or considerations for their employees' mental well-being. This pandemic will go away one day but people will remember the impact on them mentally and the burn-out they experienced working here when things go back to normal in the world. - People don't quit their jobs, they quit their management. There is a lack of trust in management; this is exactly what a lot of people who've quit, Glassdoor reviewers, and even current staff will explain to anyone new walking through the door. New starters soon realise that they need to set their expectations incredibly low. - Ironically, decision-makers are unable to make decisions they can stick to. This funnels down and halts change and innovation, thereby killing staff morale and creating a mundane work atmosphere. - Minimum training and career development: This reflects on how you are valued as an employee. The budget assigned for staff training is laughable at most. Management fails to see training as an investment that could address weaknesses, increase performance and produce quality standards. It is a true stone-cold corporate system where beating their competition and profit is more valued than its own people. - Workplace politics here is surreal. The right people and/or tools are not employed due to this. This also applies to job promotions. You may find yourself working here for years and be financially stagnant. I have also seen colleagues being shunned due to the type of company culture that exists. Before accepting a job here I had read reviews on Glassdoor, which at the time had an even lower star rating, but I was hopeful that maybe things were not as bad as what people wrote and maybe every department was different. But honest truth it is a lot worse, and widespread. I would definitely not recommend this company to other job seekers I know or even on here.

Viewing 10 - 12 of 1,046 Reviews

Glassdoor has 1,114 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.