RAC reviews

4.5

90% would recommend to a friend

(1,046 total reviews)
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Dave Hobday

94% approve of CEO

86% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 25, 2016

rac agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice training putting you up in hotel for week,not payed though 80% commission, nice uniform ,you are given all tools for job ,ipad nice stand

Cons

paying for sites can be very expensive £66 per day tesco £72 asda if you do not sell you still have too pay also £100 month booking agent fees you are only fed positive information i was told put the hours in it will come i admit i only did two weeks ,i baled out before i ended up paying to go to work i worked 8 hour shift with hardly a break you do not no anything about how much previous agents have earned or when one was last at the store

2.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked for the sales team and the training we received was brilliant, they made sure we knew what we were doing before going onto the phones. The people are great, a really close knit team and lots of get-togethers outside of work.

Cons

Continuously moving the goal post when it came to bonus structure, poor senior management communication and attitude towards staff below them.

2.0
May 8, 2016

Not what I expected..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building Good brand to have on CV - employers will know you've been worked hard!

Cons

Limited progression Lack of investment in staff Poor management and mentoring Constant cost cutting You're just a number, not a valued member of staff No appetite to change how they've always done things Siloed teams

Viewing 1036 - 1038 of 1,046 Reviews

Glassdoor has 1,114 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.