Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 83 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and good atmosphere" ((in 45 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 8 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Nov 22, 2020

Great company to work for.

Team manager

Recommend

CEO approval

Business Outlook

Pros

RAC is a like a family where you go to be with the people you work with and this then shows in the way we can do our jobs. For such a big company no one is unapproachable from Dave Hobday as CEO through any layer of manager down, everyone takes time to listen to members of the team. This is backed up by good staff benefits including pensions and employee assistance lines.

Cons

No grumbles that you wouldn't find in any job anywhere

5.0

Nov 19, 2020

Great place to work

Team manager

Recommend

CEO approval

Business Outlook

Pros

Loads of opportunities to develop, supportive management who take time out for you. Recognition for hard work and good performance. Support & drive promotion from within. Fun environment and have adapted well to covid

Cons

Change can take time, gets very busy

5.0

Nov 8, 2020

Leader in UK Recovery / vehicle Industry

Head of hse&quality

Recommend

CEO approval

Business Outlook

Pros

Company is recognised as leaders in motor industry. Involved in a number of differing aspects of motor vehicle repair and recovery. Good working environment

Cons

Not always resourcing to ensure specific areas stay leaders in there particular functions

Viewing 976 - 978 of 1,050 Reviews

Jobs at RAC

FRONT DESK

Olive Branch, MS

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Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

Olive Branch, MS

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