Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 83 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and good atmosphere" ((in 45 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 8 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Dec 7, 2020

Working at the RAC

Commercail manager

Recommend

CEO approval

Business Outlook

Pros

Time has changed the approach of the RAC and they are now a customer focussed brand who are looking to develop, new, exciting and challenging products and services During a really challenging time during the pandemic, RAC have put great effort into its people and their welfare, a real attitude of support in difficult times

Cons

A pro for some and a con for others but the RAC offers a fast paced, demanding environment focussed on delivery.

5.0

Nov 28, 2020

RAC

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The pay was above average

Cons

The KPIs were too high

4.0

Nov 23, 2020

RAC the place to BE

Membership representative

Recommend

CEO approval

Business Outlook

Pros

ongoing feedback, one to ones and training from management. Support is always on call when on difficult calls. its friendly atmosphere and i have built friendships with colleagues.

Cons

some phone calls are difficult, however through my time here i have developed a think skin.

Viewing 973 - 975 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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