Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 67 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Great team and community in the company" ((in 41 reviews)); "Great teamworking ethos and culture" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 10 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "No career progression" ((in 9 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,050 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Nov 17, 2025

Awsome company

Superflex patrol

Recommend

CEO approval

Business Outlook

Pros

Supportive, friendly collegues, environment, opportunity's

Cons

Shift work can be challenging but rewarding

RAC Response

7mo

Thanks for leaving us a review and what a lovely note about management - we're so proud of the supportive culture and environment across RAC and it's great to see it reflected here!

5.0

Nov 3, 2025

Recognition, reward and lovely colleagues

Campaign consultant

Recommend

CEO approval

Business Outlook

Pros

There is so much to be said about recognition in the workplace, and RAC has been absolute top when it comes to this. It's always so lovely when your colleagues shout about your wins, and it's so nice for these to be rewarded through #OrangeHero awards. It's a lovely feeling to be in a place that is so supportive of your growth and where everyone is cheering you on!

Cons

N/A N/A N/A N/A N/A

RAC Response

7mo

Thank you for sharing such fantastic feedback. We’re delighted to hear that recognition and support have made a real difference to your experience at RAC. Celebrating wins and fostering a culture where colleagues cheer each other on is something we’re proud of, and it’s great to know that initiatives like #OrangeHero are having the impact we intended. Thank you for being part of the team and for contributing to such a positive environment.

5.0

Oct 30, 2025

Great company to work for. Work hard with a great bunch of people

Business analyst

Recommend

CEO approval

Business Outlook

Pros

- Great people that work collaboratively - Flexible working and hybrid roles

Cons

- Highly demanding and requiring hard working

RAC Response

7mo

Thanks so much for the lovely review! It’s brilliant to hear you’ve been with us for over a decade and still feel positive about the people and the culture, that really means a lot. We’re proud of the collaborative spirit across teams, and it’s great to know the flexibility and hybrid options are working well for you. Totally hear you on the demanding nature of the role- we know it takes real dedication, and we’re grateful for everything you bring to the table.

Viewing 367 - 369 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awsome company

Recognition, reward and lovely colleagues

Great company to work for. Work hard with a great bunch of people

Jobs at RAC

RAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

RAC reviews FAQs

Jobs at RAC