Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 43 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 34 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Nov 18, 2025

Top company, super focused on outcomes

Operations

Recommend

CEO approval

Business Outlook

Pros

Massively energetic and focused on service for members alongside balancing the financial performance of the company. It's really change focused and agile Has an incredible family feel that is different to anywhere I've worked previously

Cons

Can be periods of high pressure as it's so dependent on weather

RAC Response

6mo

Thanks for sharing your experience. It's great to hear you value so much of what defines RAC, as well as the family feel that makes us unique. We know the weather can create periods of pressure, and we’re always working hard to support colleagues while maintaining exceptional service. Your feedback means a lot—thanks for being part of the journey!

5.0

Nov 18, 2025

Great opportunities

Director

Recommend

CEO approval

Business Outlook

Pros

Great opportunities to make ideas come to life and grow with the business

Cons

Easy to get addicted to the growth opportunities and work too much

RAC Response

6mo

We’re delighted you see RAC as a place full of opportunities to bring ideas to life and grow with the business—that’s exactly what we strive for. We appreciate your note on the challenge of balancing growth with wellbeing, and we’ll keep focusing on ways to support colleagues while maintaining that exciting momentum. Thanks for your review!

4.0

Nov 17, 2025

Overall rewarding career

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Interesting field with varied commitments keeping things fresh Development opportunities

Cons

Arguably underpays vs market rates for finance professionals

RAC Response

7mo

Thank you for sharing your feedback and for your continued commitment over the past few years. We’re pleased to hear you find the work varied and rewarding, and that you’ve benefited from development opportunities. We regularly review our compensation structures to remain competitive and will continue to take this into account as part of our ongoing benchmarking and reward strategy.

Viewing 364 - 366 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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Top company, super focused on outcomes

Great opportunities

Overall rewarding career

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