Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 66 reviews)); "Great team and community in the company" ((in 49 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "Senior Management are awful and run by fear/demands." ((in 7 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

4.0

May 12, 2025

nice place to work

Qa consultant

Recommend

CEO approval

Business Outlook

Pros

Flexibility Friendly staff Hybrid working

Cons

Lack of progression/ room to develop

5.0

May 12, 2025

A good place for development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have personally progressed from starting as an admin within the team to a team manager. The support has been great and it's good to have personal experience in the development opportunities here, as it's something we do shout about. Not only are there options to progress within current roles, a lot of people also move around the company as well into other departments developing skills and experience. As many other reviews have said, its the people that make RAC a great place to work.

Cons

It's fast paced and can be challenging at times, but you get the satisfaction of a job well done at the end.

5.0

May 12, 2025

Excellent company to work for with exciting growth plans

Head of product development

Recommend

CEO approval

Business Outlook

Pros

Brilliant people, strong appetite for growth, with good communication from the top. Great to work for such a prestigious well known brand with a very clear strategy

Cons

Sometimes looking to grow/pivot to new initiatives quickly with lots of concurrent change, However, I do understand the approach, just sometimes challenging to cover multiple areas thoroughly at once

Viewing 337 - 339 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

nice place to work

A good place for development

Excellent company to work for with exciting growth plans

Jobs at RAC

RAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

RAC reviews FAQs

Jobs at RAC