Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,679 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Interesting work and the opportunity to be at the center of the action during the pandemic. Some people are really nice. There are a lot of long-term employees.

Cons

The pandemic has really brought to light how this company and its senior management are spineless. They push uneccessary tests, claim that COVID-19 tests will keep you safe for travel, etc. etc. The worst thing is the lack of a vaccine mandate. This is a healthcare company that doesn't believe in science. They won't require people to get vaccinated. Even McDonalds requires people to get vaccinated. They do not care about the heros that have given their all during this trying time. There is a way to stop the spread, its called a vaccine. They think there are "good people on both sides" of the vaccine debate. False.

1.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

donut, the benefits are okay

Cons

The managers allow the bullies to bully the new hires and rely only on the feedback of the bullies when it comes to making decisions. The managers, all they care is the numbers, workload, not you. If you know what you’re going to bring to the table, you’re skilled and smart enough, you don’t want to work in the environment that force you to overwork for slacker. If you’re trying to prove you’re an excellent worker, then you’re going to get more and more works, no one appreciates no matter how good you’re. Managers, supervisors, lead tech will get the compliments.

3.0
May 9, 2021
Recommend
CEO approval
Business Outlook

Pros

As a large reference lab, there's always work to do so there's job security They offer typical benefits: 8 sick days per years, paid vacation time, paid holidays, 401(k) matching up to 5%, mediocre health/dental/vision plans If you work as a technician/technologist or a lab assistant, you will not have to interact with patients or clients If you don't like your current department, internal transfers between departments is usually pretty easy

Cons

It feels like we're chronically short-staffed. I've worked in three different departments over the last five years, and we were short-staffed in every department for at least half the time I worked there. Supervisors really have to fight with HR to get approved to hire new people, and then the new-employee on-boarding process takes forever. Wages are not competitive Very factory-line, repetitive work. You're going to be doing the same, narrow set of tasks every day. No real chance for advancement unless you're shooting for upper management Speaking of upper management, you could very well have a new manager every year or two. They will almost certainly be an outside hire with no recent lab experience - sometimes with no lab experience at all Flexibility of scheduling is completely dependent on your supervisor and manager. The means to allow flexibility is worked into company policy, but you have to luck out and get a supervisor/manager who's accommodating and understanding.

Viewing 160 - 162 of 5,679 Reviews

Glassdoor has 6,070 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.