Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 687 reviews)); "Pay was good and the work is not overwhelming" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 243 reviews)); "Coworkers are great and committed to company's mission" ((in 127 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 97 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 92 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "Long hours and lots of work." ((in 70 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Dec 3, 2013

after 18 years they throw employees away like garbage

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

good people mostly at quest - things changed a lot after Ken Freeman

Cons

New leadership is only out for themselves

2.0

Nov 17, 2013

Not recommended

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Exciting science and opportunity to apply to clinical medicine Corporate scale gives interesting opportunities to see multiple business functions Opportunity to make a difference on a large scale Genuinely intelligent coworkers

Cons

Matrix organization is heavily siloed and creates adversarial relationships between functions Cutthroat, bureaucratic political environment emphasizes shifting blame and empire building Upper management is tone deaf and dismissive of the rank & file's needs Unclear and constantly shifting performance expectations Mediocre pay

4.0

Nov 6, 2013

Great Company. Too Much Politics.

Internal account representative

Recommend

CEO approval

Business Outlook

Pros

- Laid back atmosphere. - A lot of vacation time. - Everyone is very friendly. - Good pay for the industry. - Bonus Structure (once understood) can be lucrative. - Great training program.

Cons

- You need to know someone to get anywhere. - A lot of political stuff goes on behind closed doors. - A lot of staff is stuck where they are & are more than willing to tell you how bad its gotten.

Viewing 118 - 120 of 5,677 Reviews

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Jobs at Quest Diagnostics

Reimbursement Specialist

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)

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Quest Diagnostics

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Ratings by category

Ratings by demographic groups

Reviews by job title

after 18 years they throw employees away like garbage

Not recommended

Great Company. Too Much Politics.

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