Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Our TOP TIME Package is decent

Cons

Ceo lives in Canda not and now layin off many employees as they shut down call centers with a few work at home reps, Management is the worse there is poor morale with in the company , What use to be the best place to work a leader in industry with benefits which has not changed instead of being a LEADER we are becoming FOLLOWERS to what other companies do in the industries, Everything is a big secret Why doesnt the CEO take a cut in pay and save some jobs ? Why not give decent raises instead of 25Cents to compensate the Cost of living ? Why do most of your employees have to work 2 jobs and work for our competitors as a 2nd job this should not be no employee should have to work 2 jobs to live most of the employees in Customer service make low $30's K a year. I place a challenge to our CEO to live off of our $16 to $18 dollars a hour support a house hold kids food travel expenses gas and electric

2.0
Jun 12, 2014

Corporate office needs an overhaul

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's amazing to be part of a company that does something so great for society. The people doing the work in the labs and offices deserve all the credit, and are very hardworking. The benefits are pretty good and they're starting to implement more health initiatives for employees which is great. The people are very nice and it's not a cutthroat culture.

Cons

The corporate offices are separated into two groups: Those who have been here for 20 or more years, and those who are here 6-18 months. There is a very clear divide. Those who have been here don't want to change and evolve (hence why the technology is so far behind the rest of the world). Those who are new ask themselves what planet they are on within the first week of joining. Quest really needs to get it together and evolve. There is no career advancement or opportunity in many groups, and a lot of hierarchy (even though the CEO tried to eliminate that, many people still talk down to "lower grades"). Some of the managers are absolutely horrible and demeaning, with some yelling at their employees. There is no work-life fit here - managers are "old school" in the sense they believe in face time. You can sit all day and twiddle your thumbs, and as long as you are physically there, they love it. If you're looking for a job you can stay in forever and just "get by", this is certainly the place. If you're looking to be in an innovative place, with people who want to be part of the growth and success, you won't stay long.

3.0
Dec 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus depending on how well the company does Good benefits Company seems to care about its employees

Cons

High stress environment Too many ways to get in trouble Pay does not match level of responsibility Management allows some of the "favorites" to get away with things that would get others in trouble

Viewing 115 - 117 of 5,677 Reviews

Glassdoor has 6,068 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.