Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

52% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (126) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 665 reviews)); "It’s good and good pay" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 255 reviews)); "Coworkers are great and committed to company's mission" ((in 125 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 89 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 100 reviews)); "Too much favoritism." ((in 97 reviews)); "poor upper management, didn't value other employee's input" ((in 95 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "long hours and mandatory ot" ((in 73 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

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3.2

52% would recommend to a friend

(5,665 total reviews)

Jim Davis

58% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Mar 5, 2019

Toxic environment

Lab technician

Recommend

CEO approval

Business Outlook

Pros

None. Horrible experience

Cons

Low pay, demoralizing environment, weekend and holiday hours

1.0

Nov 26, 2018

Lab assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The vacation system is good

Cons

Terrible pay! They dont listen to employees, dont tell you the right information. More then 2 years working with no absence and no bonus because I quitted 20 days before the bonus effective day!!! They will keep the bonus of my hard work! And they sent me an email with the amount just to tell me I was not eligible!!! What an unfair treat for my service with them!

2.0

Aug 7, 2018

Forensic Scientist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learn to interpret data and operate LC-MS/MS and GC-MS instrumentation. Discounts on stocks. Decent benefits. Extra percentage for shift work. Ok place to start but not great for someone who is already experienced in the field

Cons

The lab (at least the one that I was in) is run like a sweatshop. Employees are expendable and all management cares about is increasing productivity/output numbers. Bar charts with everyone's names and production numbers were posted at the end of the month. You would get yelled at or written up for checking your phone. Treated employees like school kids.

Viewing 31 - 33 of 5,665 Reviews

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Jobs at Quest Diagnostics

Collections Representative

Collections Representative

Specimen Technician - Hospital

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Toxic environment

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Forensic Scientist

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