Pure Gym reviews

3.6

67% would recommend to a friend

(695 total reviews)
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Clive Chesser

68% approve of CEO

60% positive business outlook

Pure Gym has an employee rating of 3.6 out of 5 stars, based on 695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pure Gym employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

695 reviews
3.0
Nov 17, 2022

Low hours low opportunity

Recommend
CEO approval
Business Outlook

Pros

Meet some amazing people, lots of opportunities for growth as a personal trainer

Cons

Rent for use of gym and no help as a beginning PT

2.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours Good team members and some management

Cons

Overpriced rent Essentially a cleaner for fitness coach working hours

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Pure Gym Response
3y
Thank you for your review. We’re sorry to hear that your experience of working with PureGym fell short of your expectations and would like to thank you for feeding this back to us. We shall ensure that your feedback is heard by the right people, in the aim of improving our support for team members. We aim to support rewarding careers for everyone however we acknowledge that cleaning is not always an aspect of the job role which is enjoyable, but must maintain the standards PureGym pride ourselves in, for our members. We do consider the rent charged for Personal Trainers carefully, but can appreciate this can be challenging, especially as you are establishing a PT business within the club. Thank you again for taking the time to feed back to us.
1.0
Nov 15, 2022

Shocking

Recommend
CEO approval
Business Outlook

Pros

The members are mostly lovely Parking is free There are convenient facilities nearby (shops etc.)

Cons

Anyone who works in fitness goes in knowing the 'model' is less than ideal, but paying rent to use a gym that has ongoing issues with... faulty equipment, terrible cleanliness, atrocious work ethic, zero mental health awareness (or care), a fixation on policies for employees when none are applied to management, insane staff turnover. I could go on for days. I do not recommend working for Puregym if you value: your income your love love of fitness your mental health having rights fair treatment

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Pure Gym Response
3y
Thank you for taking the time to leave us a review, we do appreciate all feedback and are sorry to hear that you are not having a good experience with us. We can see that you may be working with us currently, so would suggest that you reach out to either your Regional Manager or your HR Business Partner who will do their best to support.
Viewing 448 - 450 of 695 Reviews

Glassdoor has 825 Pure Gym reviews submitted anonymously by Pure Gym employees. Read employee reviews and ratings on Glassdoor to decide if Pure Gym is right for you.