Anyone who works in fitness goes in knowing the 'model' is less than ideal, but paying rent to use a gym that has ongoing issues with... faulty equipment, terrible cleanliness, atrocious work ethic, zero mental health awareness (or care), a fixation on policies for employees when none are applied to management, insane staff turnover. I could go on for days. I do not recommend working for Puregym if you value: your income your love love of fitness your mental health having rights fair treatment