PMI touts its commitment to DEI, but in practice, toxic and unethical managers are allowed to continue without accountability, undermining the company’s stated values. Senior leaders in the Market Research team function demonstrate unprofessional, unethical, and toxic behavior that lowers morale. During the 2024 election period, political comments were made in the company Teams channel, openly disregarding company policy. This created discomfort among employees and demonstrated a lack of professionalism. A YouTube channel featuring political content inappropriate for the workplace, contributing to an uncomfortable environment has also been shared. Culturally insensitive and offensive remarks have been made in group settings. These behaviors are documented in Teams conversations, so the organization could easily verify them. These behaviors have brought down morale across the entire Market Research team, creating discomfort, fear of retaliation, and contributing to talented team members leaving. Communication is loud, interrupting, and know-it-all. Leadership, including HR, promotes a “manager is always right” culture, allowing toxic behavior to continue unchecked. Management should ensure leaders are honest, accountable, and uphold professionalism. It’s discouraging that individuals with this behavior remain in a leadership roles or employed at all.
