Premier, Inc. reviews

Cons related non-GPO services: HR enables toxic leadership by not addressing behavior Poor to no processes to engage effectively with clients (Q3 2020 - hopefully this changes - good people, poor leadership, no process

Premier is not a software company, they don’t understand technology or product. Over the years they went through a ton of acquisitions, never invested in any kind of modernization or rework, and ended up with a collection of old applications that are difficult to maintain, change or integrate. There’s a constant push to save money by moving work offshore, reducing the number of onshore contractors, and laying off employees. The remaining staff is overworked and under appreciated, the customers are unhappy, the overall vibe is negative. The organization works in silos, there’s a big disconnect between what the business wants, what product management can do, and what the engineering is dealing with.