Philz Coffee reviews

3.7

52% would recommend to a friend

(725 total reviews)
avatar

Mahesh Sadarangani

41% approve of CEO

48% positive business outlook

Philz Coffee has an employee rating of 3.7 out of 5 stars, based on 725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Philz Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

725 reviews
2.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Philz has (comparatively) competitive pay and seems to hire great people

Cons

Title says it all - the mobile app combined with in person orders made the expected rate of drink-making between 5 and 8 drinks every 5 minutes. Our store was chronically understaffed, which only made things harder. I've never been more anxious during a job, including ones with MUCH higher stakes than making sure people get their Mint Mojitos.

1.0
Dec 11, 2023

Philz is no different from Starbucks & Peets

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Unlimited Coffee On The Clock

Cons

Since Philz Coffee have been bought, the "Philz" Culture is gone. Philz Coffee is just another corporate that cares more about maximizing profit over people and quality. People go to Philz for coffee and work for Philz because they liked the people culture and quality put into the coffee. They liked the interaction among staff and customers and that it is a "local coffee shop." However, it is now gone with new management. Let's start with work life balance, it Sucks. They have hired many baristas, only to not be able to offer minimum hours and so many work between 2 jobs to sustain their livelihood. The flexibility is there but at a cost of no stability and that you'll be replaceable because many are fighting for hours and going to different stores to cover shifts. Also, they have not raised wages unless the county/state does, but they continue to increase the workload without compensation. Next, how is management? Terrible too. A lot of the Store Managers are great people but the ones with power are those above them. They have a lot of high expectations to those below them, when in reality, they would not last a week working in the environment the store staff/baristas are working. They have decreased labor to maximize profit, only for customers to realize that the staff is overworked, only to then, give back a little bit of hours. So what are my overall thoughts about working at Philz? Treat it like another disposable part time job because in the end thats how they look at their people. Philz is no longer the Philz's Coffee it use to be.

4.0
Jul 23, 2023

A lot of work

Recommend
CEO approval
Business Outlook

Pros

-Get to work with great and interesting people -Fun work environment -Tips really break it -Opportunities to flesh out management skills

Cons

-Physically laboring -There are a ton of things that needs to be micro-managed -(Depending on SL) Always under-scheduled, where I cannot afford to take my second break. -To get any pay raises is insanely time-consuming.

Viewing 70 - 72 of 725 Reviews

Glassdoor has 731 Philz Coffee reviews submitted anonymously by Philz Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Philz Coffee is right for you.