Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 48 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Good training" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 23 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

2.0

Culture & values

1.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jun 7, 2023

yeah

Crew member

Recommend

CEO approval

Business Outlook

Pros

cool company for sure yeah

Cons

none they seem cool i did not work there

2.0

Jun 5, 2023

Trash

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing to do with pepboys itself the autoplus that was attached(retail side)

Cons

Over worked no help thats why the retail side closed corporate ruined it

2.0

Jun 4, 2023

Work at your own risk

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

commission can be good. you can pretty much do whatever you want

Cons

low pay and bad commission

Viewing 280 - 282 of 1,611 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

Delivery Driver Box Truck

Service Manager Trainee

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yeah

Trash

Work at your own risk

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