Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 48 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Good training" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 23 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Skip to content Skip to footer

Notifications

Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

2.0

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 10, 2023

Don't expect a work-life balance

Service manager

Recommend

CEO approval

Business Outlook

Pros

Manager pay is somewhat fair

Cons

Long hours, understaffed, and little help from upper management

1.0

Jun 8, 2023

Trash

Project manager

Recommend

CEO approval

Business Outlook

Pros

Nothing was good. Had no benefits

Cons

Everything was completely horrible honestly

1.0

Jun 8, 2023

Poor leadership

Area director

Recommend

CEO approval

Business Outlook

Pros

Team atmosphere between the long term employees with the company.

Cons

Terrible leadership, lack of direction, no focus on safety or related issues.

Viewing 277 - 279 of 1,611 Reviews

Jobs at Pep Boys

Auto General Service Technician

Auto General Service Technician

Auto General Service Technician

Auto General Service Technician

North Miami Beach, FL

$14 - $18 /hr

(Employer provided)

View job

Auto General Service Technician

Pep Boys reviews FAQs

Reviews Pep Boys reviews

Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't expect a work-life balance

Trash

Poor leadership

Jobs at Pep Boys

Pep Boys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Pep Boys reviews FAQs

Jobs at Pep Boys