Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 113 reviews)); "Great people to work with and structure" ((in 85 reviews)); "Benefits are good." ((in 49 reviews)); "Coworkers and team were great" ((in 32 reviews)); "Work was there money was decent" ((in 20 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Bad manager been working for 10 months still no type insurance s" ((in 40 reviews)); "No work life balance at all" ((in 19 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,608 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,608 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jan 29, 2024

good pay

Manager

Recommend

CEO approval

Business Outlook

Pros

great pay benefits and opportunity for advancement

Cons

not many down sides lunch

4.0

Jan 22, 2024

Average Work to Gain Experience

Automotive service advisor

Recommend

CEO approval

Business Outlook

Pros

Easy training, entry level. Work orders are relatively simple, techs were overall competent, and management was supportive.

Cons

Customers were quite difficult, techs skills were limited, changing hours and nights & weekends.

2.0

Jan 19, 2024

Stressful job

Service manager

Recommend

CEO approval

Business Outlook

Pros

Cool co workers learn new things

Cons

Low pay stressful job rude customers

Viewing 202 - 204 of 1,608 Reviews

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Service Manager Trainee

Panama City Beach, FL

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