Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 111 reviews)); "Great people and company to work for" ((in 88 reviews)); "Good benefits and lots of resources" ((in 49 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 58 reviews)); "Salary Managers have to clock in and out daily." ((in 36 reviews)); "No work life balance at all" ((in 20 reviews)); "C suite completely out of control no leadership no game plan." ((in 17 reviews)); "you do for less than minimum wage." ((in 13 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

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2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 15, 2010

comment

Parts manager

Recommend

CEO approval

Business Outlook

Pros

I like my job. I enjoy going to work.

Cons

Stock results too slow, not making gains

3.0

Apr 29, 2010

Former Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management listens to employees that bust their butts to move up. They promote from within quite a bit more than most retail companies.

Cons

Pay just above min. wage when you start unless you have 3-5 years in the business. Upper (Regional and Corporate) Management could recognize an alternator or a starter 7 times out of 10. They know nothing about auto repair.

4.0

Apr 10, 2010

pep boys manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

interesting work, customers, unique challenges, great employees who cared

Cons

systems could be difficult to master

Viewing 1597 - 1599 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Service Manager Trainee

Automotive Customer Service Advisor

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Former Manager

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