Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people and company to work for" ((in 91 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 32 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "Crazy long hours to work" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Skip to content Skip to footer

Notifications

Pep Boys

Pep Boys reviews

Compare reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 2, 2013

Fun but thrown out of the loop after first month

General service technician

Recommend

CEO approval

Business Outlook

Pros

Expierence was very valuable. Both the good and bad.

Cons

Non communication and the poor handling of schedules. Giving people more than what they deserved.

4.0

Dec 13, 2012

Love at first Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great Pay, Nice Products, Building Customer Relations

Cons

Sometimes poor management, discounts on certain items, other store or co-worker diifrences

2.0

Dec 9, 2012

service manager

Manager

Recommend

CEO approval

Business Outlook

Pros

do your job and upper mngmnt leave you alone.

Cons

to much dead weight, ie: people under-paid don't care about customer satisfaction. work load comes in to spotty, technicians starve in not busy locations. need restructure pay so associates can make honest living. managers wear too many hats.

Viewing 1552 - 1554 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Service Manager Trainee

Service Manager Trainee

Automotive Customer Service Advisor

Pep Boys reviews FAQs

Reviews Pep Boys reviews

Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun but thrown out of the loop after first month

Love at first Job

service manager

Jobs at Pep Boys

Pep Boys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Pep Boys reviews FAQs

Jobs at Pep Boys