Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 25 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 63 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,607 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,607 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 25, 2014

Team oriented

Online marketing content artist

Recommend

CEO approval

Business Outlook

Pros

I was able to learn a lot from the other employees, we worked as a team in order to complete projects. Was given extra assignments constantly which helped me grown within the company.

Cons

We were on a raise freeze for two years, which was very tough.

4.0

Jan 16, 2014

great place to start your career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked at the corporate office and it was a very relaxed atmosphere. Worked with a lot of wonderful people. A very good company to kick start your career then take your experience somewhere else.

Cons

management had its pockets of clicks and those clicks had their favorites employees. If you want more training, you're on your own.

1.0

Dec 9, 2013

Pep Boys protect their higher ups when it comes to hours, pay, healthcare, etc.

Parts driver

Recommend

CEO approval

Business Outlook

Pros

Hired when needed a job.

Cons

Stores have to many bosses and not enough support employees. When hours, pay and healthcare gets cut, the part-time employees suffer.

Viewing 1528 - 1530 of 1,607 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 6/30

Auto General Service Technician

Pep Boys Onsite Interview Event - Thursday 7/9

Automotive Technician B

Auto General Service Technician

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Reviews by job title

Team oriented

great place to start your career.

Pep Boys protect their higher ups when it comes to hours, pay, healthcare, etc.

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