Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jun 28, 2024

Asst mngr

Recommend
CEO approval
Business Outlook

Pros

Pay is average benefits are above average

Cons

Long work hours and little upper management help

1.0
Jun 25, 2024

WOMEN BEWARE

Recommend
CEO approval
Business Outlook

Pros

The commission plans not too bad for service advisors.

Cons

My entire career with pep boys has given me much insight into this insipid boys club. Whenever you have an issue with a male counterpart their side will always been taken and they will be reprimanded with a slap on the wrist. This company doesn’t care for their employees. Treat it as a job and nothing more because all your hard work, effort, that above and beyond behavior is for not. When it truly matters most the company will not value you or your safety over one of their customers. No matter the situation, this company stands firm on the customers always right. The benefits are god awful not worth the money(ridiculously expensive as well). No matter the effort and time you put into the job you will be passed up at every opportunity for career advancements despite already preforming duties that an advancement would entail. It’s a job nothing more, treat it as such. To all the women trying to break the glass ceiling in this industry, this is not the place.

Viewing 151 - 153 of 1,609 Reviews

Glassdoor has 1,667 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.