Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 25 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 63 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,607 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,607 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,607 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Apr 15, 2014

Roughly ran company

Retail parts associate

Recommend

CEO approval

Business Outlook

Pros

The pay was decent compared to other parts stores.

Cons

They do not require you to be very good at customer service.

5.0

Apr 2, 2014

Challenging ! Customer first friendly atmosphere

Store general manager

Recommend

CEO approval

Business Outlook

Pros

Pay is average for the industry! Customer friendly Make a friend atmosphere. Employees are conceded the company's top asset.

Cons

Typical corporation long hours. Company is cutting store hours trying to save their way to profit.

1.0

Mar 30, 2014

Questions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

promotions leadership company values and mobility

Cons

promotions leadership company values and mobility

Viewing 1522 - 1524 of 1,607 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

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Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Roughly ran company

Challenging ! Customer first friendly atmosphere

Questions

Jobs at Pep Boys

Pep Boys reviews FAQs

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