Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 25 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 63 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jun 10, 2014

ok

General service technician

Recommend

CEO approval

Business Outlook

Pros

the pay rate is pace rate so you can earn good money

Cons

the managers do not respect the employs and neither to customers

3.0

Jun 3, 2014

A little time on the sales floor, behind the register, and at the parts counter.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Had paid on the job training. The manager was a nice guy Gave a discount on all products in the store

Cons

Very hard to get the stupid little things in an office that usually get purchased in bulk for the employees like pens and paper

4.0

May 27, 2014

Great source of automotive knowledge

Commercial sales assistant

Recommend

CEO approval

Business Outlook

Pros

You learn a lot about automotive, discounts on car parts, and the company prefers to promote rather than outsource

Cons

Hectic environment due to lack of hours allowed to be scheduled. part-timers get screwed in regards to PTO and scheduled hours. Some people should just not be managers!!

Viewing 1513 - 1515 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ok

A little time on the sales floor, behind the register, and at the parts counter.

Great source of automotive knowledge

Jobs at Pep Boys

Pep Boys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Pep Boys reviews FAQs

Jobs at Pep Boys