Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 23, 2014

Stressful

Recommend
CEO approval
Business Outlook

Pros

I enjoy learning from my co-workers. They're helpful for the most part.

Cons

Managers aren't very available. Also, there's a lot of work to be done on the sales floor but there's no time to get it done because you're constantly called to the counter because there's not enough staff. All the stress for little pay isn't worth it.

3.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The pros are great coworker, reasonable hours and a great location. I was given the tools to do my job well and had great managerial support overall.

Cons

Its an old boys club. Its hard to get promoted even when doing great work and receiving praise. I left because there wasnt a midlevel position above mine. I would have had the same job forever.

2.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Close to home, but that's it!

Cons

I worked for them for 6 years!! They rotate managers so often in their stores that it never gave you a chance to move up yourself especially when a new manager comes in and has to get to know you and the way you work over and over again. Women who work here have no say in anything. Its defiantly a mans world, but I was determined to advance since I was a young woman seeking more money. They just wouldn't allow it no matter how hard I worked, there was no way to move up for a woman, I actually seen other women move up, but only because they had other motives. if you know what I'm talking about. This place was great the first 2 years i worked here, it fell apart after that and I hear its just getting worse. My pay was decent when I started but 6 years later i was only up 80 cents more than when i started?? Place is crooked... I will never recommend anyone or any woman to set foot in those doors unless your looking for drama!!!

Viewing 1510 - 1512 of 1,609 Reviews

Glassdoor has 1,667 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.