Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 25 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 63 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,609 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Aug 14, 2014

Great opportunity!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well structured environment. The staff were very friendly and everybody including security made you feel special.

Cons

Sometimes the meetings run too long to get your daily activities done.

5.0

Aug 14, 2014

Great company headed in the right direction

Human resources intern

Recommend

CEO approval

Business Outlook

Pros

- Offered wide range of experiences - Plenty of room for growth and development - Excellent benefits - Friendly staff from security desk to executive committee - Growing company headed in a positive direction

Cons

Can not think of any

4.0

Aug 13, 2014

Customers were friendly and coworkers were nice as well.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to learn about automotive vehicle parts and accessories.

Cons

If you let coworkers/managers/customers get in your head you're going to have a hard time.

Viewing 1495 - 1497 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great opportunity!

Great company headed in the right direction

Customers were friendly and coworkers were nice as well.

Jobs at Pep Boys

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