Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 123 reviews)); "Great people and company to work for" ((in 90 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Work was there money was decent" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 64 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Skip to content Skip to footer

Notifications

Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 7, 2014

its a job, not a career

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

great start to learn about automotive

Cons

almost every department understaffed causing a stressful environment with unrealisic goals from management

2.0

Mar 6, 2014

Pep Boys Auto Repair

Automotive desk clerk

Recommend

CEO approval

Business Outlook

Pros

They train you so that you are familiar with automotive terms and products.

Cons

They work you so hard and don't pay a lot so you are stuck in this exhaustive cycle. Customers are usually upset because of the lack of care that goes into fixing their vehicles.

4.0

Mar 4, 2014

Service Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They benefits of working in a automotive shop and getting discounts was great. Also learning people skills was even better.

Cons

The management really couldnt get their head on striaght. they were always running around, Then they blamed the employees under them.

Viewing 1483 - 1485 of 1,606 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Delivery Driver Box Truck

Service Manager Trainee

Hasbrouck Heights, NJ

Pep Boys reviews FAQs

Reviews Pep Boys reviews

Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

its a job, not a career

Pep Boys Auto Repair

Service Advisor

Jobs at Pep Boys

Pep Boys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Pep Boys reviews FAQs

Jobs at Pep Boys